Personal account

Yes, the service has an affiliate program. It allows you to earn a percentage from each transaction made by users you invite via your referral link. This is a good way to generate additional income.

The amount of income depends on the activity of the referred users. The more exchanges they make and the higher the amounts, the higher your earnings will be. There are no limits on earnings.

In the GroshX personal account, there is a dedicated “Affiliate Program” section. It displays the number of clicks, requests, and earned funds.

To register on GroshX, you need to visit the official website of the service, click the “Sign Up” button, and enter your email address and password. After that, you will receive a confirmation email that must be activated. Once your email is confirmed, your account will be fully ready for use, and you will be able to exchange cryptocurrency and use the affiliate program.

If you lose your password, you should use the account recovery function. On the login page, click the “Forgot password” button, after which an email with a password reset link will be sent to your email address. By following this link, you can create a new password and regain access to your account.

To change your password, log in to your account and open the “Settings” or “Security” section. There you will find the password change option: enter your current password and set a new one. It is recommended to choose a strong password to ensure maximum account security.

You can change your email address only through customer support. To do this, contact GroshX via chat or email and confirm your identity (for example, by providing details of recent transactions or completing a short verification). After confirmation, the new email address will be linked to your account.

If you have lost access to your email, you need to contact GroshX support. To restore your account, you will need to verify your identity using documents or your transaction history. After successful verification, support will help you update your email and restore full access to your account.

If you logged into your GroshX account on someone else's device, simply log out in the profile menu. However, if you forgot to do so, you can forcefully terminate all active sessions through the security settings. The "log out of all devices" feature instantly deactivates access to your account on other devices.

Currently, the ability to view account login history is not yet available on GroshX. The development team is working on expanding security features, and adding a login log is part of the platform's development plans.

Yes, GroshX accepts foreign passports as proof of identity. During verification, you will need to upload a clear photo of the page with your details and take a selfie to confirm your identity. The service performs the verification automatically, so the procedure usually takes only a few minutes.

No, driver's licenses are not suitable for verification. Only passports, domestic or foreign, are accepted for the KYC procedure. Other documents for identity verification are not currently used.

Currently, there is no separate feature for viewing your verification status in your account. The KYC procedure is carried out directly in the chat with customer support, so you can only check your verification status by contacting customer support.

At present, verification (KYC) is carried out exclusively for individuals. Verification in the name of a company is not yet available.